CONTACT US
If you have any questions or comments, please contact us via email or phone, or send us a message using the appropriate contact form below. Don’t forget to check our FAQ!
Email
stephensclocks@gmail.com
Phone
(410) 939-3334
COMMON QUESTIONS
Do you fix cuckoo clocks?
Of course! All of our repairmen are well-qualified in the repair and restoration of cuckoo clocks. Charlie is our cuckoo specialist -- ask for him.
Do I need to make an appointment to bring my clock/watch in?
There is no need to make an appointment or phone call before bringing your clock/watch in. Our business hours are listed at the bottom of this page, and on Google. If we have need to close for any unforeseen reason, it will be posted on our Google Business hours, Facebook , and Instagram.
Do you charge for repair estimates?
All estimates are free! If you do not approve the estimate for repair, then you may pick your clock/watch back up at no cost to you. Estimates remain in our system under your name, and we honor them for a year.
HOUSE CALL SERVICES
We offer house calls for the care and maintenance of all tall-case clocks. All house call charges are pre-determined based on zip code. This charge covers all the repairs that our repairmen are able to complete on-site, along with travel expenses. Havre de Grace residents are not subject to mileage costs. To schedule a house call, please click the link below and choose a day and time that works for you. If we for some reason need to reschedule your request we will call you to discuss.